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United States, June 22, 2022 -
I want to talk to you today as a business owner about your social media strategy, your digital, social and online strategy. When it comes to your marketing and communication strategy of your small business, should it be focused on quality or quantity?
That is the age-old question.
What is more important, quality or quantity, when it comes to social media and digital marketing?
I think that's one of the challenges that all small business owners face. And I'm going to tell you, that based on my experience, it is a little bit of both. Anyone who tells you otherwise is wrong.
Let me tell you what I mean by that. It's not just, Hey, just invest in quality. Let's use video storytelling as an example. I think video should be a foundation for all of your communication strategy as you go forward as a business. I'm saying that obviously knowing that it probably sounds self-serving because I run a video storytelling company. I’ll flip that around. I am running a video storytelling company because I believe that much in video.
Video is a very powerful medium in which to communicate. And it's something that is easily and readily available to people, right? That cell phone in your pocket has outstanding capacity in terms of the ability to shoot a video. Right?
And so, so much of what you see online that performs very well is video. That's why I think video must be your communications foundation in the modern marketing strategy for your business.
All that said the question is quality versus quantity?
I am not going to tell you that quantity doesn't matter. It does.
I am telling you that quality does matter too.
Not always. It doesn't always matter. You don't always have to, you know, have the most beautiful video. My main message to you is that there has to be a balance. I believe it is like a balanced ecosystem. You need that level of balance in your strategy. It is sort of like your diet. You can't eat too many carbs, you can't eat too much protein.
I think that's true when it comes to your marketing and communication strategy.
My experience is really in the communication realm. I have extensive experience in that realm, having led the social media and communication strategy for the St. Louis Cardinals. When social media came along, we had to staff it. If you know anything about the game of baseball, there are a lot of games. And I'm not just talking about the regular season. When you are with the communications department of a major league baseball team, you're covering spring training and you are covering the regular season. And if all goes well, a postseason. My point is that there are a lot of baseball games. There are also a lot of other events like concerts and other sporting events sprinkled in between those things.
I would tell people that, you know, we would finish one game and then there's another game the next day. And our department was constantly cranking out game notes, press releases and social media posts.
It was a marathon, not a sprint. And I think that's the case with any business. It's a marathon and not a sprint. And so all of your communication should be on a firm foundation. Start with building a strong story based foundation with your website.
Invest in telling your own story. Tell your own story in the most powerful way you can and make it readily available for the digital world that is driven by search. People are going to be going to your website expecting that you are the authority on you and your business. They expect to find information about what you do and how you do it, and who works there and all those things.
And so that's, that's what you expect, right? When you're searching. I mean, just look around. People are constantly on their devices, constantly searching, right?
We are in this era where we expect to find what we're looking for. And in order to find what you're looking for, somebody has to put it there, right? And so as the business owner, you need to be putting your own content out there. You need to be telling your own story.
If you look at our website, we really try to drive home the message that you should own your story.
And when we say own your story, we literally mean two things.
1. own the copyright on your story. You own it. Nobody else owns it. Don't give it to anybody. Don't let your consultants have it. Don't hire a video production firm and have them own it. If you hire a photographer, don't let them own the copyright on the photos. They're gonna push for that. But that is total BS. You should own you own photos.
2. The other meaning is we want you to take responsibility for telling your story yourself. And that is because we're in the era of search and people expect you to be the ultimate authority on you.
When I was with the Cardinals, I told my boss that the reason we should be investing in telling our own story is that our fans expect to find the information about the cardinals at cardinals.com. They expect us to be the authority on what's going on with the Cardinals.
The same principal is true for every business. If you are a beauty parlor, right? If you're a bicycle shop, if you're a plumbing company, if you're a physician, right. You know, if you're treating patients, if you're an attorney, it doesn't matter what business you're in.
You need to be the authority on you. That starts with video. It starts with having a quality foundation, and you need to sprinkle it in with a little bit of quantity, which is one of the reasons why with our premium news story, we've built that around quality.
We have a TV reporter that will come out and help you tell an authentic, honest story about a subject matter of your choosing. We work with you going through a proprietary process to identify what is the focus of that story? Who are we trying to reach? What do we want 'em to know what are the key messages of this story? Who are the people we're gonna interview? Okay, great. And then we just, we do it. We set a time, the reporter comes interviews all the people and shoots b-roll. They prepare a beautiful story that you own the copyright on.
And in addition to doing that three-to-five-minute, broadcast quality video story, you get a written blog post. The reason we provide a written blog post is because we want you to be putting that information on your website, and we want it to be turnkey easy for you. So all you have to do is post it. That's all you have to do and the blog post drives search engine optimization, serving as metadata for the video.
That is a high-quality foundation. The reason we now offer a full service five pack is because when we interview people to tell that high quality story, we can also get content for several social media videos to up you quantity of sharing with high-quality content. You get quality and quantity for an affordable price. We are being smart about our workflow to take full advantage of the time and money you are investing in telling your story
No matter what social media platforms you are on, you need to be posting with consistency. I tell people don’t let perfect be the enemy of doing it well. Experts will tell you that you should be on every platform, creating unique content for each platform and sharing daily. Well that sounds great if you got a massive budget for people, but let’s be honest, who does?
I think you pick the platforms that are best for you business. What social platforms will you find your customers and prospects? Be on those and post with some consistency. Once or twice a week to start. Focus on what is sustainable.
I know a lot of people tell you, you gotta be on everything. You gotta do TikTok, and you gotta do Snapchat and you've gotta do it all well. That's great. If you've got a huge budget and you've got the staff to do it, then I say, you're right. And when I was with the Cardinals, we had that constant pressure to staff all these things, and we had the luxury of having major league baseball helping us do it. So we had an army of people. And it was still a challenge to cover all those platforms.
Focus first on your website and your blog. Then add social channels where you will find your customers. Invest in high-quality content and short shareable videos to up your quantity to you can post high-quality content with some consistency. Focus on what is sustainable for you and your staff. What can you afford in terms of time and money. If you want outsourced help, we can help you by managing your posting and helping create authentic high quality video content that connects with your customers and prospective customers.
We know that doing this stuff is chore. It is work. That is why we are here to help so you can focus on what you do best.
We designed our services for how a business budgets their marketing. Everything we do is pay as you go and is transparently priced. We believe in cost-certainty. We also think quality matters. And the right quantity.
About STORYSMART
You have a story to tell, but don't have the time or resources to do it yourself. Not only is it hard to find someone who can help you tell your story, but it's also expensive. And once you find them, you're not even sure if they'll be able to stay true to your brand and values.
STORYSMART is different.
STORYSMART is a nationwide premium video and motion picture storytelling service that empowers individuals, families, celebrities, small businesses and other organizations to have their stories told professionally while still retaining their intellectual property rights.
STORYSMART provides experienced video storytellers who follow our proprietary high-integrity brand journalism method. Our transparently priced premium service guarantees that you get an authentic, high-quality story you own the intellectual property rights on forever.
You deserve to have your story told in an amazing way that you own. Learn more about STORYSMART at getstorysmart.com.
STORYSMART® empowers public figures, mission-driven organizations, and anyone who has an amazing story to have their story produced by professional filmmakers while controlling their intellectual property rights.
STORYSMART® redefines the typical Hollywood production model by partnering with clients, allowing them to benefit equitably along with creators as they collaborate to maximize the value of their unique story.
Filmmaking For ALL™
My Own Story™
Storytelling For ALL™
All Rights Reserved | STORYSMART® LLC
All Rights Reserved | STORYSMART® LLC